Anthony Kumar Guvalla

Oversees comprehensive safety, security, and resident services for student properties, ensuring a secure and supportive living environment.

• Led security patrols across multiple student residential buildings, safeguarding property assets and ensuring a safe and secure environment for all residents.
• Served as the primary first responder for all incidents and emergencies, effectively de-escalating situations and maintaining detailed incident reports for city authorities.
• Provided comprehensive resident support, addressing diverse queries and concerns with a decisive approach to maintain high satisfaction levels.
• Managed and upheld safety and security protocols, contributing to a consistently secure and well-maintained residential complex.

Managed overnight guest services, operational tasks, and security protocols to ensure seamless resident experience and property upkeep.

• Provided welcoming and professional reception services to residents, managing phone inquiries and addressing requests promptly to enhance guest experience.
• Facilitated seamless guest check-ins and provided direct assistance at self check-in kiosks, optimizing operational efficiency in a reception-less environment.
• Managed food and beverage services, including preparing and serving breakfast, meals, and specialty beverages, contributing to a premium guest experience.
• Acted as a local expert, offering personalized recommendations for attractions, dining, and entertainment, significantly enhancing guest satisfaction and loyalty.
• Maintained cleanliness and organization of communal areas, including the living room and canteen, and prepared food displays for subsequent shifts.
• Handled reservations efficiently using a Property Management System (PMS), ensuring accurate booking and guest data management.
• Coordinated and prepared societyM meeting rooms for various events, ensuring readiness and functionality for client use.